Privacy Policy

We value the privacy and personal information security of every user and are committed to protecting the information you provide while browsing, purchasing, and using the services on this website. This Privacy Policy aims to explain how we collect, use, store, and protect your personal data.

1. Information Collection

When you use ponypulse.shop, we may collect the following types of information:

Information You Voluntarily Provide
Name
Shipping Address
Email Address
Contact Phone Number
Payment-related Information
Order and Purchase History
Automatically Collected Information
IP Address
Browser Type
Device Information
Cookie Data
Website Visit Logs and Usage Behavior

This information is used to optimize the website experience, enhance service quality, and ensure transaction security.

2. Use of Information

The information we collect may be used to:

Process orders and payments
Arrange product delivery
Provide customer support and after-sales service
Send order update notifications
Improve website functionality and user experience
Prevent fraud and ensure account security
Comply with legal and regulatory requirements

We will not sell your personal information to third parties.

3. Cookie Technology

ponypulse.shop uses Cookies and similar technologies to:

Save your browsing preferences
Improve website loading speeds and user experience
Analyze website traffic and visitor behavior
Provide more personalized content services

You can disable Cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.

4. Third-Party Services

To facilitate payments, logistics, and website operations, we may collaborate with certain third-party service providers, including:

Payment processing platforms
Logistics and shipping companies
Website analytics tools
Cloud storage and technical service providers

These third parties access necessary information only to the extent required to provide their respective services and are required to comply with applicable data protection obligations.

5. Data Security

We implement reasonable technical and administrative measures to protect your personal information, including:

SSL encryption for data transmission
Secure payment systems
Restricted access to data
Regular security audits and maintenance

Nevertheless, as internet transmission cannot be guaranteed to be absolutely secure, users are also advised to take appropriate measures to safeguard their own account information.

6. User Rights

You have the right to:

Access your personal information
Modify or update your personal profile
Request the deletion of relevant data
Unsubscribe from marketing emails
Contact us to inquire about our data processing practices

To exercise any of these rights, please contact us via our customer service email.

7. Children’s Privacy

ponypulse.shop does not knowingly collect personal information from minors. If we discover the existence of such circumstances, we will promptly delete the relevant data.

8. Privacy Policy Updates

We may adjust and update this Privacy Policy in accordance with applicable laws and regulations, or as necessitated by our website operations. The updated content will be published on this page and shall take effect from the date of publication.

Clearance Sale Notice

⚠️ Due to sustained financial losses, the merchant has decided to conduct a clearance sale on select inventory items—selling them at a loss.
Prices for certain items have been reduced below standard market retail rates; consequently, stock quantities are limited and available only while supplies last.